Two years after the Hamon law, insurance contract terminations are on the rise

The system that allows any insured person to terminate his contracts at any time after one year, and without any tedious administrative procedure, has increased the turnover of contracts among insurers.

Enacted in early January 2015, the Hamon law , which allows policyholders to change car or home insurance policy at any time when they have been engaged for more than 12 months, has its effects. According to an Odoxa study conducted for the website LesFurets.com, 71% of French, or +8 points compared to 2015, say they have heard about this law and 15% say they took the opportunity to terminate a contract, either a up by 6 points compared to 2015. In addition, 8% of consumers took the opportunity to discuss with their current insurer. In total, 23% of French people have used the Hamon law. They are only a minority to be taken to action.


Today 59% of French people think that canceling your car or home insurance is now simpler when they were only 31% in 2015, and 8% of them even consider that the termination is now "very easy". On the other hand, nearly half of the respondents, 43%, say they have not taken advantage of the Hamon law and do not intend to do so. A figure all the more astonishing that among them, 37% are not totally satisfied with their current contracts but do not change anything for lack of trust in competition (18%), time (6%), lack of information ( 3%) or because they fear administrative complications (3%).

Customers are becoming more aggressive, especially in banks and insurance

The French still hesitant

"Two years after its application, the Hamon law is now known to the French (...). A knowledge that must be relativised since it lacks precision: only a quarter of the French know exactly what it is, a result stagnant since last year, "said Céline Bracq, CEO of Odoxa.

Still, according to the expert, "the French want to regain power over their spending constraints." This is why 62% of consumers who took advantage of the Hamon law invoked their wish to "pay less" to justify their change of insurance contract. This comes a long way from the need to adapt your contract to a new personal context (16%), the desire to have better guarantees (12%) or the elimination of duplicates (6%).


According to Les Echos , insurers say they are waiting for the rise of the Hamon law in 2017. Bancassurers, for their part, are the big winners of this law, whereas they had to know the date beforehand. end of contract to try to tip an insured on their side. Today, they have more opportunities to contact customers of insurers.